Privacy Policy

Last updated: March 2026

Raize ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at raize.uk (the "Service").

1. Information we collect

Information you provide

  • Account information: Name, email address, and password when you register.
  • Profile information: Professional details, qualifications, photos, and other content you choose to add to your profile.
  • Identity and employment documents: Identification or employment-related documents you choose to share during the application process.
  • Messages: Content of messages exchanged between users through the platform.

Information collected automatically

  • Usage data: Pages visited, features used, and interactions with the platform.
  • Device information: Browser type, operating system, and device identifiers.
  • Cookies and tracking technologies: See our Cookie Policy for details.

2. How we use your information

  • To create and manage your account
  • To match trainers with relevant job opportunities
  • To facilitate communication between trainers and employers
  • To improve and personalise the Service
  • To analyse usage patterns and optimise performance
  • To send important service updates and notifications
  • To comply with legal obligations

3. Legal basis for processing

We process your personal data on the following legal bases:

  • Contract: Processing necessary to provide the Service you signed up for.
  • Consent: For analytics cookies and marketing communications — you can withdraw consent at any time.
  • Legitimate interests: To improve our Service, prevent fraud, and ensure security.

4. Data storage and security

Your data is stored on secure cloud infrastructure. We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), secure authentication, and access controls.

5. Data sharing

We do not sell your personal data. We may share information with:

  • Other users: Profile information is shared only when you actively choose to share it.
  • Service providers: Google (analytics and infrastructure), Meta (advertising), and email delivery services.
  • Legal requirements: When required by law, regulation, or legal process.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data at any time by contacting us.

7. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Children's privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal data from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact us

If you have any questions about this Privacy Policy, please contact us at [email protected].